Special For Service Groups
Job Announcement
Job Details:
- Title: Employment Specialist
- Division: HOPICS
- FLSA: Non-Exempt- Full Time
- Supervisor: Employment Advancement Manager
- Pay Range or Rate: TBD
- Revised: 3.21.2022
Summary
Under the direction of the Employment Advancement Manager, the Employment Specialist will provide case coordination and employment services for the participants enrolled in our family programs.
Essential Functions:
The tasks, duties and responsibilities of the job include, but are not limited to, the following:
- Collect, interview, and assess client information regarding education, previous employment experience, skills, interest, qualifications, and personal information.
- Administer Employment Readiness Assessment to gather further information about the client’s readiness for employment and refer clients to appropriate employment opportunities.
- Assist clients with identifying possible career options and providing job placement assistance.
- Linking clients with the local Work Source Center.
- Assist clients with developing and assembling information for and the completion of job applications and resumes.
- Draws from existing contacts and continuously cultivates and maintains a network of prospective employers to initiate and promote the placement of HOPICS clients.
- Conducts cold calls to potential employers.
- Travel to various worksites to outreach to/ recruit prospective employers; and/or drive clients to interviews, job fairs, or other agencies (i.e.. local social security office, DMV) to obtain necessary documents for employment.
- Establish rapport with clients and employers to aid in successful achievement of client and contractual goals.
- Meet with employees/employers to discuss performance and offer suggestions for improvement when necessary.
- Responsible for oversight of Transitional Service Employee program and staff
- Works in collaboration with the Southeast Los Angeles Work Source Portal
- Develop and maintain current industry specific data on employers, labor market trends, placements, program outcomes, sources of service, and current job openings/leads.
- Assist with the coordination and implementation referrals and linkage system with internal programs and other agencies.
- Provide Quality Assurance to ensure orderly and updated files (paper and electronic- scanning).
- Communicate and coordinate with community agencies for needed client services.
- Supervise client’s progress and provide follow up services up to 6 months after they exit program.
- Outreach and develop working relationships with other agencies whose services will be beneficial to clients.
- Track Agency’s compliance with performance targets.
- S/he will assist in trainings and provide support to necessary staff, providers, and other project partners participating in project.
- Enter case notes into CHAMP and HMIS within 48 hours of client encounter.
- Submit weekly report on referrals and placements every Friday.
- Required to monitor and reinforce client progress and noncompliance report issues as they arise and document as needed (behavioral contract; termination forms; progress notes).
- In collaboration with the Southeast Work source portal, plan coordinate and co-host at least three (3) job fairs per fiscal year.
- Represent HOPICS in the community (HOPICS sponsored outreach events/meetings; community provider sponsored outreach events/meetings).
- Contribute to the obtainment of all contractual performance targets and the obtainment of division wide goals and performance outcomes.
- Attend required trainings.
- Maintain appropriate boundaries and adhere to SSG’s Code of Ethics and HOPICS’ Core Values.
- Represent the Agency in a professional manner at meetings and community events.
- Maintain files/records on client services in compliance with HIPAA & CFR42 and other funding requirements for auditing purposes.
- Regular attendance required.
- Other duties as needed.
Secondary Functions: Perform other duties as assigned by the Senior Manager for Housing Services.
Minimum Qualifications - Knowledge, Skills and Abilities Required:
- Associates Degree in Social Services or other administrative, business or housing field is required from an accredited or state approved college or university, with a minimum two (2) years job related experience working with homeless individuals and families
- OR five years’ experience working in social service field; case management and homeless program experience preferred. If in recovery, a minimum of three (3) years of being drug and alcohol free is required.
- Working knowledge of Microsoft Word, Excel, and other database programs. Knowledge of resource development, case management and documentation.
- Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. Bilingual, read, write and speak Spanish.
- Ability to communicate effectively, both written and orally. Verification of Employment Eligibility and Background Clearance.
- TB test required (Not more than (3) month prior to or (7) days after Date of Hire, and renewed annually thereafter),
- CPR and First Aid Certification required within 30 days of employment with company and valid Driver’s License and auto insurance required.
- Reliable transportation is required.
- Ability to communicate effectively, both written and orally.
- Experience working with homeless families and children,
- DCFS as well as an experience with placing homeless families into permanent housing.
Mandatory Covid19 Vaccination Requirement:
COVID-19 Vaccination Required:
- All staff are required to be fully COVID-19 vaccinated and to submit vaccination record to the HR Department during new hire orientation.
- Fully COVID-19 vaccinated (2 weeks from last vaccination dose to be considered fully vaccinated)
- Maintain and uphold Agency mission statement, values, policies, procedures, and principles
Non-Essential Qualifications: None
Supervisory Responsibilities: This position does not have any supervisory responsibilities.
Environmental Conditions (Working Conditions):
- This position is responsible to work in “client friendly” environments and is required to visit other shelters and homeless access centers as part of their duties.
- Local automobile travel is required.
- There is some responsibility to work in noisy environments where children and adults are present.
Physical Requirements:
- The Case Manager typically spends time sitting, standing, typing, thinking, writing, walking, driving, carrying (max. 25 lbs.), listening, speaking.
Mental Requirements:
This position will require the individual to be able to handle any/all of the following: constant distractions, interruptions, uncontrollable changes in priorities/work schedules: be able to process information, think and conceptualize.
Special Service for Groups is an Equal Opportunity/Affirmative Action Employer